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Exchanges

If for some reason you are not happy with your Grey Street goodies, please contact us to arrange an exchange (excluding postage). Return postage costs must be covered by the customer.

You must notify us within 3 days of receipt of goods and return goods to us within 10 days to be eligible. Items must be unwashed, unused and in original packaging with tags intact.

We take all measures to ensure the product image is colour matched. However we note that there are variances between colour settings on individual computers. Exchanges for discrepancy in colour will be treated as a change of mind and our standard refund and exchange terms apply.

Please note: there are no refunds, exchanges or credit notes on sale items. Grey Street does not offer refunds on items that are showing our courier service is able to provide evidence as ‘delivered’.